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Chamber Policies

Privacy Policy

We respect and are committed to protecting your privacy. We may collect personally identifiable information when you visit our site. We also automatically receive and record information on our server logs from your browser including your IP address, cookie information and the page(s) you visited. We will not sell your personally identifiable information to anyone.

Security Policy

Your payment and personal information is always safe. Our Secure Sockets Layer (SSL) software is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read over the internet.

Refund Policy

General Policy: Refunds for payments made to the Sun Prairie Chamber of Commerce (SPCC) are subject to the following conditions.

Membership Fees: Membership fees are generally non-refundable. Exceptions may be considered on a case-by-case basis within 30 days of payment, subject to a review of the circumstances.

Event Registration: For events requiring registration, cancellations received up to 7 days before the event will be refunded in full. Cancellations received within 7 days of the event will not be eligible for a refund.

Sponsorships and Advertising: Payments for sponsorships and advertising are non-refundable once agreed upon and paid, as these funds are immediately allocated for specific uses.

Products and Services: For any products or services offered by SPCC, refunds will be considered based on the specific terms and conditions of the product or service.

Processing Time: Refund requests that are approved will be processed within 30 business days of approval.

Refund Method: Refunds will be issued using the original payment method. If this is not possible, an alternative method will be arranged.

Right to Refuse: SPCC reserves the right to refuse a refund request if it does not comply with our policy.

Amendments: This policy may be amended at any time without prior notice.

For refund requests or questions regarding this policy, please contact the Sun Prairie Chamber of Commerce office.